Introduction to Contrasting Case Studies in Doing Organizational Repairs Wisely or Poorly

SUMMARY: This subpage presents sets of case studies that highlight constructive and destructive approaches to four key forms of systemic remediation (repair) work:

  • Independent investigations into alleged situations of abuse and systemic problems.
  • Apologies directed to abuse survivors and people in their support network.
  • Transparency in informing a congregation or non-profit staff about issues of abuse and steps to be taken.
  • System-wide repair work in larger organizations where infrastructures and everyday processes have been compromised by long-term abuse and enablement.

Subsections may also list resource articles that describe the theology, theory, and practices behind what makes for wise or poor actions on that issue.

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Recommended Background/Review Reading

To better understand why members of abuse survivor communities would likely consider a particular situation to be a positive versus negative case, you may want to review the page on Framework for Analyzing SBC Systemic Abuse. You may find especially helpful the sections on What Do Abuse Survivors Want? and Five Absolute Minimum Actions to Show “Good Faith” Efforts on Behalf of Abuse/Violence Victims, Advocates, and Activists.

This article by Christine Fox Parker overviews key points of what abuse survivors need from ministers: Rewrite the script Ministry leader says churches must serve abuse survivors better (March 27, 2019; The Christian Chronicle).

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Reference Links

1. Stage 1: Repair – Sustaining Hope and Help.

2. Stage 2: Renovate – Hope is on the Line.

3. Stage 3. Reclaim – Hope in Definite Jeopardy.

4. Stage 4. Raze – When Hope Fades or Fails.

5. Introduction to Contrasting Case Studies in Doing Organizational Repairs Wisely or Poorly.

6. Contrasting Cases: Independent versus Internal Investigation.

7. Contrasting Cases: Genuine Apologies Versus Deflections.

8. Contrasting Cases: Transparency Versus Secrecy.

9. Contrasting Cases: System-Wide Repairs Versus No Substantive Repairs.

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